Retail Management: Retail Technology and Security

Course Level 1: Introductory

Estimated Study Time: 1-2 hours

In the retail world of today, technology can be used extensively to prevent stock loss, maximize sales, and improve customer service. In addition to technology, retail security can drastically improve the safety and security of your retail store.

In this course, learn about dynamic personalization technology, radio frequency identification devices, and customer relationship management software. Then, learn about how to vet employees for trustworthiness, techniques for loss prevention, and how to identify and deal with crime in a retail environment.

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Course Content