Course Level 3: Advanced
Estimated Study Time: 2-3 hours
With continuous changes in technology and increased competition due to globalization, organizations need to be able to continuously adapt to the changes occurring around them or face the risk of becoming irrelevant in the market place. This course will help you develop the change management skills necessary to do so. First you will learn how to successfully manage organizational change. You will study 9 key success factors that research on successful organizational change projects from all over the world indicate are crucial for change to be fully implemented. Each of these 9 key success factors will focus on a specific element of organizational change such as: the role of stakeholders, the development of a change plan, and risk management strategies.
Next you will learn how to guide employees through organizational change. You will study the 11 key success factors necessary to ensure that your employees do not have a negative experience during the change period. You will learn how to empathize with your employees and see change from their perspective, learn why stability is important during a period of change, and how to develop a policy of open communication throughout the process.
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