Introduction to Alternative Dispute Resolution

Course Level 3: Advanced

Estimated Study Time: 2-3 hours

Learn about the benefits of using ADR as a conflict resolution method, how to prepare for an ADR process, and how confidentiality is maintained during the ADR process by studying the course Introduction to Alternative Dispute Resolution. The course also outlines both the common and uncommon methods of ADR and the situations in which each method can be used.

The course begins by introducing you to what alternative dispute resolution is. You will learn about when ADR is used and why it is important to understand the ADR process. You will learn about the reasons why ADR should be chosen as a resolution method and the seven principles for resolving disputes. You will learn how to prepare for ADR and about what is expected in an ADR process, with suggestions for getting the most out of the ADR process. This section concludes by explaining the role of ADR practitioners, including what to expect from your ADR practitioner, questions you may want to ask your ADR practitioner, and how to give feedback about your ADR practitioner.

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Course Content