Course Level 2: Intermediate
Estimated Study Time: 2-3 hours
Operations management plays a key role in modern businesses and organizations as it concerns the design and control of business operations in the production of goods or services. This business skills course introduces you to the world of operations management and is useful to those who wish to learn and understand more about the role it plays in organizations.
The course begins by explaining the role of operations management in both manufacturing and service organizations. The topics covered include strategies used such as capacity planning, facilities location planning, aggregate planning and scheduling. The course also explains the relationship between operations, productivity and competitiveness.
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