Course Level 3: Advanced
Estimated Study Time: 2-3 hours
Learn key communication techniques and strategies needed by managers in any business or organization by studying the course Effective Communication Skills for Managers. The course begins by showing you in a step-by-step manner how you can successfully prepare for and engage in any difficult conversation you may be faced with in a workplace situation. You will learn about the rules of communication, the importance of non-verbal communication and how to develop effective listening skills. You will also learn how to build rapport with your colleagues so that you can start to lead the conversation. You will also learn how influence works and strengthen your own skills at influence and persuasion. You will learn how to plan and develop an effective presentation.
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