Business Intelligence and Knowledge Management Systems

Course Level 3: Advanced

Estimated Study Time: 2-3 hours

Business Intelligence is a set of theories and methodologies that handle large amounts of data and information and assists managers with decision-making. Knowledge management is the process of capturing, storing, retrieving and distributing the knowledge of the individuals in a business for use by others in the business to improve the quality and/or efficiency of decision making across the firm.

This course in Business Intelligence and Knowledge Management Systems enables you to study information tools used to assist decision-makers and describe the process known as decision-making including the three steps involved. The course will be of interest to business professionals who would like to gain a basic knowledge and understanding of the benefits of business intelligence and knowledge management systems.

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